Basic Support
We help you setup the Mazzum Solution on your Site
Bug Reporitng, fixes and follow ups
Unlimited access to our knowledge base, community, forums, usage tips, and useful product information
Up-to-date information on current releases, product compatibility, restrictions, enhancements, workarounds, and fixes
Premium Support
Problem isolation and identification as related to ACAR products
Complete installation or step by step assistance for installation of ACAR products
Configuration of ACAR products for specific business use cases
Debugging or inspecting non ACAR web parts or implementations that contain user-written code
Support of ACAR products on non-standard or in system environments that do not meet SharePoint or ACAR minimum Severity 1 & 2* initial response goals: 4 business hours